We accept returns or issue refunds only in cases of defective products or incorrect shipments. Please contact our customer support team within the specified period after receiving your order. Returns due to customer preference are not accepted.
Can I cancel or change my order after placing it?
If your order has not yet been processed or shipped, we may be able to cancel or modify it. Please contact us as soon as possible. Once an order has shipped, changes or cancellations are not possible.
Do you ship outside the United States?
No. We currently sell and ship exclusively within the United States.
Do you ship to Alaska and Hawaii?
Yes. We do ship to both Alaska and Hawaii as part of our U.S. domestic shipping service.
What payment methods do you accept?
We accept major credit cards such as Visa, Mastercard, and American Express, as well as other payment methods supported at checkout. Available options will be displayed during the checkout process.
How long does it take to process my order?
Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may vary during peak periods or due to inventory availability.
How long does shipping take?
Delivery times depend on your location and the selected shipping method. Once your order has shipped, you will receive a tracking number to monitor the delivery status.