Contact US

We’re here to help.

If you have any questions about your order, shipping, products, or general inquiries, please don’t hesitate to reach out to us. Our customer support team is committed to providing clear, timely, and reliable assistance to ensure your shopping experience is smooth and stress-free.

Before contacting us, we recommend checking our FAQ and Shipping Policy pages, as many common questions are answered there. If you still need assistance, we’re always happy to help directly.

How to Reach Us

Email

For all inquiries, including order support, shipping questions, and general information, please contact us via email:

Contact from here

We aim to respond to all emails as quickly as possible during business hours.

Mailing Address

2066 N Capitol Ave #8006

San Jose, CA 95132

Important Notes

Please note that we operate as an online-only store. We do not offer in-person customer service or walk-in support at our mailing address.

For the fastest assistance, email is the preferred method of contact.

We value clear communication, transparency, and customer satisfaction. Every message is reviewed carefully, and we strive to resolve inquiries efficiently and professionally.

Thank you for choosing our store. We truly appreciate your trust and look forward to assisting you.

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Why Choose us?

Same day shipping

Order by 7:00 PM Pacific Time and your order ships the same day — guaranteed. No delays, no excuses.

Stable Pricing

We don’t play pricing games. As long as our supplier costs stay the same, our prices stay the same.

Alaska/ Hawaii

We ship fast to all 50 states, including Alaska and Hawaii, with next-day delivery available on eligible orders.

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Frequently asked questions

We accept returns or issue refunds only in cases of defective products or incorrect shipments. Please contact our customer support team within the specified period after receiving your order. Returns due to customer preference are not accepted.

If your order has not yet been processed or shipped, we may be able to cancel or modify it. Please contact us as soon as possible. Once an order has shipped, changes or cancellations are not possible.

No. We currently sell and ship exclusively within the United States.

Yes. We do ship to both Alaska and Hawaii as part of our U.S. domestic shipping service.

We accept major credit cards such as Visa, Mastercard, and American Express, as well as other payment methods supported at checkout. Available options will be displayed during the checkout process.

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may vary during peak periods or due to inventory availability.

Delivery times depend on your location and the selected shipping method. Once your order has shipped, you will receive a tracking number to monitor the delivery status.

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